Company: SKYRIM WristIndustry: Luxury Watch Retail & CustomizationLocation: United StatesEmployees: 10-15Challenge: Managing custom watch orders, customer relationships, and inventory across multiple sales channelsSolution: Zoho CRM with Custom IntegrationResults: 40% increase in order processing efficiency, 65% improvement in customer follow-up rates, 25% growth in repeat business
Company: SKYRIM WristIndustry: Luxury Custom Watch ManufacturingTransformation Scope: End-to-end digital operations overhaulTimeline: 6-month implementation periodInvestment: Comprehensive digital ecosystem with Zoho CRM at coreROI: 300% return within first year, 40% revenue growth
SKYRIM Wrist had mastered the art of crafting exceptional custom timepieces, but delivering a corresponding luxury customer experience proved increasingly challenging as the business grew. What worked beautifully for a handful of clients became impossible to scale without sacrificing the personal touch that defined their brand.