Like said earlier, the administrator of every organization account has certain extra rights, which is to make sure of smooth and easy operations and to administer with ease. By default, the first user who registers for an account with Zoho Campaigns will be the administrator of the respective account. An administrator can later, add up to 5 users in an organization.
The concept of multi-user account will definitely help in cases where you've a centralized marketing team and you've each member handling each product/service.
Administering Operations include access to control:
Click Admin tab --> Dashboard, which acts as a quick view to keep track of lined-up activities and activities taken place in the past.
List of activities that can be tracked:
The dashboard also shows you the number of users in the organization and the corresponding campaigns that were sent and number of campaigns that are scheduled.
This tab allows you to add further users to your organization. You can add upto 5 users in your organization.
Enter respective email address and click Save.
Once saved a verification link will be sent to the respective user to join your account.
By default, when you click Admin --> Users, you can view the list of users currently present in your organization.
The administrator has the power to set different privileges for an organization account such as list privileges, sender address and reply to privileges.
List Privileges - Grant access to other users to access everyone's list(s) in an organization or restrict access only to admin and campaign owners or only to respective campaign owners. Select the button associated to an option based on your requirement as shown below:
Campaign Report View and Analysis - Grant access to all users in an organization to view reports of all campaigns or restrict access to respective campaign owners and admin or respective campaign owner alone. Select the button associated to an option based on your requirement as shown below:
If, you want to send your email campaign with another email address and not your own, you can add them in Zoho Campaigns but, the address will have to be verified. Other users in the organization being able to use these addresses or not, is based on the privilege the administrator sets for the organization. Every sender address added can also be used as a reply-to address. Select the button associated to an option based on your requirement as shown below:
Click Save to apply changes.